Legal Support Services Officer
HybridBrighton, Queensland, Australia
Job Summary
As our Legal Support Officer, you will be the pivotal administrative link between clients and the field representatives, using our in-house file management system to enter client instructions, update file progress, and generate reports and invoices. You will create templated affidavits, manage legal documentation, liaise with clients and field agents by phone, coordinate field agents to action files in line with internal procedures and legislation, conduct quality checks for compliance with legal and regulatory requirements, and provide exemplary customer service while maintaining accurate records and supporting proactive administrative duties.
Required Qualifications
- Minimum 2 years' experience in a fast-paced administrative environment (medical, legal, construction, etc.)
- Satisfactory National Police Check (required)
- Excellent written and verbal communication skills
- Outstanding client service and interpersonal abilities
- Time management, organisational, and multitasking skills
- Professional, positive, and ethical attitude
Desired Qualifications
- Minimum 2 years' experience in a fast-paced administrative environment (medical, legal, construction, etc.)
- Satisfactory National Police Check (required)
- Excellent written and verbal communication skills
- Outstanding client service and interpersonal abilities
- Time management, organisational, and multitasking skills
- Professional, positive, and ethical attitude
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