Legal Operations Specialist
$74,900–$112,300 year
HybridRochester, New York, United States
Job Summary
Analyze, design, and improve legal department workflows, policies, and procedures to increase efficiency and reduce risk. Evaluate, implement, and administer legal technology solutions including e-billing, contract lifecycle management, document management systems, and AI tools. Contribute to legal projects and initiatives, deliver end-user training, and support adoption of related systems. Contribute to reporting and analytics, including legal spend management, data validation, dashboard configuration, and presentation-ready insights. Support records cleanup efforts, maintain legal department resources and knowledge bases, and partner with cross-functional teams across IT, Procurement, Finance, HR, and Compliance. This role reports to the Director of Legal Operations within a lean, collaborative team focused on advancing legal technology and streamlining processes.
Required Qualifications
- Bachelor's degree in a related discipline, such as computer science, information technology, engineering, law, or a related field
- 3+ years of experience in legal operations, paralegal work, legal project management, or a related field
- Basic understanding of legal procedures and regulations
- Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Project, Teams, and SharePoint
- Strong written and verbal communication, project management, and problem-solving skills
- Ability to manage multiple tasks in a fast-paced environment and reprioritize effectively within short time frames
- Ability to interact comfortably with business colleagues using clear and concise verbal and written communication
- Highly organized, detail-oriented, and efficient
- Demonstrates sound judgment and a responsible, conscientious approach to work
- Ability to work both independently and collaboratively in a team environment
- Committed to quality, reliability, and the highest professional standards in all work
- Must be able to sit and/or stand for extended periods of time, and work on a computer for extended periods
- May require limited domestic travel for corporate and industry-related meetings
- This position is based in Rochester, NY and follows a hybrid schedule, with an expectation of two days per week in the office
- Our company participates in the E-Verify program to confirm the employment eligibility of all new hires
Desired Qualifications
- Experience administering legal technology systems, including CLM, legal e-billing, document management, IP, e-signature, workflow and task automation, intake solutions, and creating AI agents
- Knowledge of reporting and analytical tools, including Power BI
- Experience training and supporting others in the use of technology tools, including one-on-one end-user support
- Familiarity with AI tools and emerging technologies that support legal operations workflows, streamline administrative tasks, improve reporting, and enhance process efficiency
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