Legal Operations Project Manager
$99,200–$148,800 year
RemoteUnited States
Job Summary
Manage end-to-end legal operations projects, including gathering requirements, designing workflows, and coordinating cross-functional stakeholders for intake, matter management, and policy changes. Translate priorities into concrete project plans and timelines while supporting AI enablement by identifying use cases, piloting tools, and driving adoption. Contribute to building legal metrics dashboards and maintain the legal technology stack across knowledge management, matter tracking, and document repositories. Develop legal knowledge assets and support routine operational, administrative, and systems work as priorities evolve. This role supports the Legal team in modernizing operations through best-in-class practices and hands-on AI integration within a fast-scaling legal organization.
Required Qualifications
- 3 to 6 years of experience in an operations or project management role, with responsibility for running and improving cross-functional systems, processes or programs
- Meaningful experience working in or closely with an in-house legal team, with a practical understanding of how Legal supports the business
- A builder's mindset: comfortable owning many moving pieces at once and energized by creating structure in a function that is still taking shape, rather than optimizing an established playbook
- Experience contributing to the design and implementation of processes, systems and programs for Legal or other G&A functions, from requirements gathering through rollout and iteration
- Comfortable working with both Legal and technical teams, helping turn business needs into practical process and system requirements, with experience or strong interest in applying AI tools in a legal or professional services setting
- Comfortable operating with general guidance, seeking direction on new or unfamiliar issues, and balancing competing priorities and sustaining momentum in a globally distributed organization
- Strong analytical and systems-thinking skills, with familiarity across legal technology (e.g. matter management, knowledge management, ticketing and document repositories) and experience building and interpreting metrics
Desired Qualifications
- Hands-on experience with CLM or contracting systems
- Practical experience building or deploying AI-driven workflows, with familiarity with agentic behavior, orchestration, prompt engineering, performance metrics and safety protocols
- Experience helping design AI guidance, guardrails, or adoption programs for a legal or professional services team
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