Legal Manager, Employment
Hybrid · London, England, United Kingdom or Manchester, England, United Kingdom
Job Summary
Legal Manager, Employment MLS responsible for end-to-end MLS delivery of employment tribunal matters, acting as the single MLS team point of contact for the Employment team and client stakeholders. Oversees high-volume tribunal workstreams, supervises MLS lawyers and paralegals, combines fee-earning with delivery leadership, ensures KPIs/SLAs and quality standards, embeds structured workflows and repeatable processes for scalable delivery, drives process optimisation using legal technology and data insights, manages utilisation and billing, collaborates with client teams to define roles, supports recruitment and onboarding as the service scales, and works within a hybrid delivery model.
Required Qualifications
- England & Wales qualified employment lawyer with 7+ years’ PQE in tribunal litigation
- Strong technical expertise in employment disputes and tribunal process
- Experience supervising junior lawyers and paralegals
- Ability to operate in a hybrid role combining fee-earning and delivery leadership
- Strong stakeholder management skills and ability to work alongside partners and client teams
- Experience of working with legal technology, including AI tools
- Experience of high-volume or process-driven legal work (desirable)
- Commercial awareness and understanding of MLS or alternative delivery models (desirable)
- Experience of designing or operating structured workflows, playbooks or process improvements (desirable)
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