Legal Implementation Consultant
$90,000–$110,000 year
RemoteUnited States
Job Summary
Guide customers through successful onboarding and implementation of Eve's legal technology solutions, ensuring smooth adoption and time to value. Develop and deliver comprehensive training programs to help clients effectively utilize the product suite while working with them to understand workflows and configure Eve to meet specific needs. Track and report on key implementation metrics and customer success indicators to drive desired outcomes. Partner with sales, product, and engineering teams to incorporate customer feedback into the platform. This role supports Eve's mission to help plaintiff law firms handle more cases and grow with AI that works across every stage of a case, from intake through resolution.
Required Qualifications
- 3+ years experience in customer onboarding, implementation, or success roles
- Strong understanding of SaaS platforms
- Exceptional ability to present clearly and concisely to both business and technical stakeholders
- Strong analytical capabilities to design and deliver solutions for customer challenges
- Skilled at working across teams to drive customer success and desired outcomes
Desired Qualifications
- Experience in legal tech, AI, or data-driven enterprise products
- Passion for customer success and building long-term partnerships
- Excellence in project management and organizational skills
- Ability to work in a dynamic, fast-paced environment
- Strong dedication to customer satisfaction and success
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.