Legal & Compliance Operations Specialist – Digital & AI Focus (m/f)
On-siteKomorniki, Greater Poland, Poland
Job Summary
Drive the development and implementation of digital and AI-supported work processes across Legal & Compliance, including identifying use cases and supporting the rollout of relevant tools. Enable training and adoption through the development of e-learning materials and communication to support new processes. Coordinate structured operations across stakeholders as a central point of contact to ensure alignment and timely execution. Support privacy, business ethics compliance, and legal operations, including documentation, reporting, audit support, and vendor coordination. Manage day-to-day activities such as invoice follow-up and budget tracking while maintaining structured delivery. This role contributes to building the Legal & Compliance Operations Centre in Poland at WSA, a global provider of hearing health services.
Required Qualifications
- Relevant degree within law, business, or a related field
- practical understanding of legal and compliance processes (e.g. contracts, data privacy)
- 3–6 years of experience within legal operations, legal support, compliance or similar functions
- Experience in a multinational or shared services environment
- Experience with digital tools
- strong interest in AI-enabled ways of working
- exposure to knowledge management, process improvement or workflow automation
- Experience coordinating across stakeholders
- supporting structured delivery, training or rollout of processes, tools or documentation
- Fluent in English (written and spoken)
Desired Qualifications
- experience identifying and implementing process improvements or digital solutions
- other languages
- Forward-thinking with a structured, process-oriented mindset
- ability to design and support scalable, efficient ways of working
- Able to work independently and proactively in a fast-paced, global environment
- exploring and implementing new approaches and tools
- Strong organisational and prioritisation skills
- ability to plan and align activities, manage competing deadlines, and coordinate multiple workstreams
- High attention to detail, accuracy and quality
- resourceful and hands-on approach
- taking ownership of tasks and driving execution effectively
- testing and implementing practical improvements
- Comfortable operating in complex environments
- bringing structure, transparency and consistency across processes and deliverables
- Builds strong relationships across teams and functions
- communicating clearly and ensuring alignment across stakeholders
- Digitally confident and curious
- able to identify, develop and implement process improvements and support the adoption of digital and AI-enabled ways of working
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