Legal Assistant
$31,200–$33,280 year
On-siteRoswell, New Mexico, United States
Job Summary
Support Pre-Litigation Case Managers by completing all task items accurately and in a timely fashion, including opening UM/UIM and liability claims within one day and sending letters of representation within 24 hours. Post all case information in SmartAdvocate, conduct client follow-up calls, verify adjuster contact details, and compile attachments for demand letters. Perform property address searches, license research, and light investigations as directed, while answering incoming calls via the First Call Group. Monitor dashboard metrics and KPIs to maintain top performance, ensuring overdue tasks never exceed 50. Work full-time, 100% in-office, Monday through Friday from 8:00 AM to 5:00 PM in Albuquerque, NM.
Required Qualifications
- A strong desire to learn and grow in a legal environment
- Proficiency in Microsoft Office Suite
- Team-oriented mindset with the ability to work independently and manage multiple priorities
- Excellent communication skills, verbal and written
- Empathy for injured clients
- Confidence and motivation to exceed expectations
- Professional attire and demeanor
- Ability to work on-site Monday–Friday, 8:00 AM–5:00 PM
- Ability to pass a background check
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