Legal and Compliance Specialist - Rakuten Travel Xchange Business Office, Travel & Mobility Business(C&M)
On-siteTokyo, Tokyo, Japan
Job Summary
Conduct initial legal and regulatory research for global markets under supervision, covering travel/OTA rules, advertising, privacy, and campaign regulations. Triage compliance requests from business teams, clarify issues, and manage matter trackers while preparing first drafts of NDAs, contracts, and terms. Execute compliance checks for marketing campaigns, promotions, and user-facing displays, then maintain and improve intake forms, workflows, and knowledge bases. Coordinate with external counsel and stakeholders to summarize advice and track follow-ups, while assisting with training, audit preparation, and regulatory update summaries. Monitor global legal changes and summarize key implications for the team.
Required Qualifications
- Approximately 1~3 years of experience in legal, compliance, legal operations, contract administration, business operations, project management, consulting, professional services, or another relevant role
- Strong interest in legal and compliance fields and willingness to proactively learn areas such as advertising regulation, consumer protection, privacy, travel/OTA regulations, contracts, and legal operations
- Business-level English or higher, including the ability to read, write, and summarize legal/business information in English
- Strong documentation, organization, research, communication, and follow-up skills
- Attention to detail, sense of ownership, integrity, and ability to handle confidential information appropriately
- Ability to work with stakeholders from different countries, cultures, and business functions
- TOEIC Score exceeding 800 (or similar level of English ability)
- University Degree earned in an English-speaking country
- Proof of qualifications will be required by the time of the job offer
- If no evidence is available to prove the qualifications denoted above, taking an IP test, organized by Rakuten, during selection process is required
- Business-level or above English
- Fluent English is preferred for global stakeholder management and external counsel coordination
- Advanced or business-level Japanese is preferred for communication with Japan-based stakeholders and understanding internal documents
- Business-level or above Japanese
Desired Qualifications
- BA/MA in Law, JD, LLM, paralegal training, compliance certification, privacy certification, or equivalent learning experience
- Experience or internship in a legal department, compliance team, law firm, consulting firm, technology company, e-commerce/platform business, travel/hospitality business, or global business environment
- Basic experience with contract review, legal research, regulatory research, advertising review, privacy/data handling, or business process documentation
- Interest in legal operations tools and processes such as intake management, contract lifecycle management, matter tracking, knowledge management, workflow automation, dashboards, or AI-assisted legal work
- Experience using collaboration and documentation tools such as Microsoft Office, SharePoint, Teams, Jira, Confluence, Notion, or similar tools
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