Leave of Absence Coordinator
$40,165–$40,165 year
On-siteIndianapolis, Indiana, United States
Indianapolis, Indiana, United StatesOn-siteFull Time$40,165–$40,165 yearEnvironmental ServicesMedium
Full TimeMediumEnvironmental Services
Job Summary
Establish FMLA and other unpaid leave claims, tracking and coding documentation per internal workflows. Analyze received information to determine eligibility, certification, and benefits due in compliance with client plans and federal regulations. Communicate decisions and expectations clearly with claimants and clients via phone, correspondence, or the claims system. Meet quality program requirements while maintaining professional client relationships.
Required Qualifications
- High school diploma or GED
- One (1) year of administrative/general office experience
- State certification or licensing in statutory leaves
- Knowledge of state and federal FMLA regulations
- Excellent oral and written communication, including presentation skills
- Proficient computer skills including working knowledge of Microsoft Office
- Analytical and interpretive skills
- Strong organizational and multitasking skills
- Excellent interpersonal skills
- Ability to exercise judgement in accordance with well-defined policies and procedures
- Ability to work in a team environment
- Ability to meet or exceed performance competencies as required by program
- Travel as required
Desired Qualifications
- FMLA administration experience
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