Leave of Absence Coordinator
Hybrid · New Albany, Ohio, United States or Dublin, Ohio, United States
Job Summary
Leave of Absence Coordinator position focusing on analyzing reported leave requests (FMLA, unpaid state, military, and company-specific) to determine eligibility and certification based on client plans and regulations. Responsibilities include establishing and coding leave claims, reviewing information to identify action plans, determining benefits due, and making timely decisions; communicating decisions clearly with claimants and clients via phone, written correspondence, or claims systems; maintaining professional client relationships and delivering excellent customer service; adhering to quality program requirements and supporting teammates in a hybrid in-office/virtual work environment in New Albany, OH or Dublin, OH.
Required Qualifications
- High school diploma or GED required
- FMLA administration experience preferred
- Experience in administrative/general office work
- Knowledge of state and federal FMLA regulations
- Proficient computer skills including Microsoft Office
- Strong organizational and multitasking skills
- Excellent interpersonal and communication skills
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