Leave Administrator
$50,000–$50,000 year
On-siteNew York City, New York, United States or New York, United States
Job Summary
Respond to general leave inquiries and serve as the main contact for employees seeking medical, FMLA, disability, and other authorized absences. Initiate medical leave cases by calling employees, assessing information, and explaining protocols while maintaining complete and accurate confidential records. Populate timesheets, process forms for carriers, reconcile leave payments, and handle Zendesk tickets for unassigned and assigned cases. Compile leave reports as needed and provide backup coverage to the leave team. Maintain knowledge of applicable laws including FMLA, ADA, and state regulations. Assist with special projects and manage correspondence regarding all leave types.
Required Qualifications
- Extensive knowledge of the leave requirements and other legal protections afforded by the FMLA, ADA, and other applicable laws
- Excellent written and verbal communication skills
- Excellent analytical and problem-solving skills
- Excellent organizational skills and attention to detail
- Proficient in Microsoft Office Suite or similar software
Desired Qualifications
- Bachelor's degree in Human Resources or related field preferred
- Two years of human resource experience preferred
Additional Requirements
- All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information.
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