Leasing Specialist
$41,600–$45,760 year
On-site · Berkeley, California, United States
Job Summary
Leasing Specialist is responsible for leasing, marketing, and maintaining positive resident relations within the community. Duties include greeting and qualifying prospects, processing applications and deposits, updating availability, ensuring units are ready for move-in, following up with prospects, coordinating renewals, and assisting with resident events. The role requires applying product knowledge to prospects, closing sales, maintaining resident files, and ensuring compliance with Fair Housing. Proficiency with Yardi Voyager and strong customer-service skills are essential, along with the ability to work a flexible schedule (including evenings and weekends) and communicate effectively in English and Spanish. The position emphasizes creating a welcoming community, coordinating with the Community Manager, and delivering an excellent resident experience.
Required Qualifications
- 2+ year of sales and/or customer relations’ experience
- Genuine passion for providing exceptional customer service
- Thrives in a fast-paced environment
- Solid computer knowledge (Windows, Word, Excel, internet, email)
- Working knowledge of Yardi Voyager Property Management software
- Bilingual (English & Spanish) highly desired
- Fair Housing compliance awareness
- Flexible schedule that may include evenings and weekends
Desired Qualifications
- 2+ years of sales and/or customer relations experience
- Bilingual (English & Spanish)
- Experience with Yardi Voyager Property Management software
- Low Income Housing & Tax Credit experience
- Strong customer service orientation
- Flexible schedule including evenings and weekends
- Proficient with Windows, Word, Excel, internet, and email
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