Leasing & Marketing Team Leader
On-siteAnn Arbor, Michigan, United States
Job Summary
Greet prospective clients, qualify needs, present properties using feature/benefit selling, and close sales while maintaining 100% occupancy through retention and pre-leasing. Answer all incoming calls professionally for clients, vendors, or internal teams, complete lease applications with verification, and notify clients of results. Maintain accurate client records, update daily reports on vacancies and notices to vacate, and manage tour routes for curb appeal. Assist residents with day-to-day tasks as part of the concierge program and participate in required Cardinal U training. Available for evenings and weekends to support the community's leasing and marketing functions.
Required Qualifications
- 1-2 years of customer service and sales experience
- Strong communication skills
- High-energy and enjoys a fast pace environment
- Enjoy and take pride in providing excellent service
- Excellent customer service skills warm, friendly and helpful in person and on the phone
- Basic computer skills: typing and writing ability for correspondence, memos, etc.
- High School Diploma or equivalent
- Available to work evenings and weekends
- Ability to embody the Cardinal Culture and Cardinal Core Values every day
- Must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
- Rare or regular travel may be required to assist properties as needed, attend training classes or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position
Desired Qualifications
- Participate in Cardinal U training as required
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