Leasing & Marketing Assistant - Park East

Job Summary

Required Qualifications

• •Must act as a quality leader to the Community Ambassadors
• •Must be outgoing
• •Must be able to clearly communicate to prospective resident and parents all relative information
• •Must be able to assist future residents in mediation conflicts, both proactively and reactively
• •Must be able to maintain a clean and professional work environment
• •Must be able to develop a sense of community among the prospective residents and staff
• •Must be able to maintain active and effective communication with prospective residents, parents, and university personnel
• •Must be able to represent the community and Landmark Properties in a professional manner
• •Must be able to maintain a positive community environment for both prospective residents and associates and encourage participation in events and activities
• •Must be able to document and address behaviors of residents that violate the law or the community lease agreement
• •Must be able to identify and report safety and security risks to the Community Manager
• •Must be able to understand the lease document and all related addendums
• •Must be able to understand the needs and expectations of prospective residents, clients, and vendors and exceed their expectations
• •Must be able to understand and adhere to the Landmark Properties policies and procedures
• •Must be able to manage time efficiently and effectively
• •Must be able to operate marketing activities within the confines of the marketing budget, deviating only with prior approval
• •Must be able to assist in tracking Leasing Ambassador performance through lease audits
• •Must be able to understand the Landmark Properties mission and values (implied by 'Understand and adhere to... policies and procedures' and company description context)
• •Must be able to ensure confidentiality of client, resident, and company information
• •Must be able to report on time to your shift
• •Must be able to assist in roommate placement and matching
• •Must be able to assist in maximizing revenue and occupancy
• •Must be able to assist in collecting rents, security deposits, and other income as requested
• •Must be able to ensure follow up activities take place for all prospective residents
• •Must be able to assist in the planning of community events
• •Must be able to actively participate in on-and off-campus activities
• •Must be able to provide service to prospective residents to meet specific goals as outlined by the Community Manager
• •Must be able to monitor and maintain model and tour route on a daily basis
• •Must be able to assist with the maintenance of property curb appeal
• •Must be able to assist in tracking and reporting of leasing data, metrics and goals
• •Must be able to assist in developing and executing methods to retain residents and gain new ones
• •Must be able to create and maintain relationships with vendors
• •Must be able to organize and manage monthly resident events
• •Must be able to organize and manage monthly marketing events
• •Must be able to prepare for and execute housing fairs and other on campus events
• •Must be able to assist with social media campaigns to maintain a social media presence
• •Must be able to provide documentation/receipts for all company purchases
• •Must be able to co-facilitate annual Leasing Training
• •Must be able to drive a vehicle (intrastate and interstate travel) or be subject to air travel for purposes of Company business (infrequent)