Leasing Coordinator
On-siteQuantico, Maryland, United States
Job Summary
Assist with team sales goals by contacting new applicants, following up with prospects, and managing the resident lifecycle in LeaseHawk. Use the customer management program to answer calls, check voicemail, and respond to leads while creating marketing flyers via LeaseLabs. Audit lease paperwork completed in Yardi, update the website with pricing and specials, and compile daily, weekly, and monthly reports for site and regional managers. Resolve resident complaints and coordinate with staff to address service issues. Requires excellent communication skills, computer proficiency, and the ability to work under pressure. Join a team of employee-owners dedicated to supporting military families across the United States.
Required Qualifications
- High school diploma or GED
- Excellent verbal and written communication skills including ability to communicate effectively with internal and external customers
- Computer proficiency (MS Office – Word, Excel)
- Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
- Ability to work independently and in a team environment
- Excellent time management and follow up skills
- Must be detail oriented
- Must be able to talk, listen and speak clearly on the telephone
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