Leasing Consultant-Xander
$37,440–$39,520 year
On-siteColumbus, Ohio, United States
Job Summary
Greet prospective residents, determine their needs, and professionally present available apartment homes while answering incoming calls with professionalism. Complete guest card information for all prospects, enter data into the computer system on the same day, and accurately complete leases and renewal applications. Monitor local market conditions, contribute ideas to the Community Manager for marketing and resident satisfaction, and maintain a professional appearance and atmosphere. Perform physical inspections of properties, pick up litter, and report service needs to maintenance staff. Monitor and collect accounts receivable, compile accounts payable, assist with turnover activities, and determine charges for damages. Organize and file business-related documents, assist in preparing daily and weekly reports, and distribute written communication to residents as needed.
Required Qualifications
- Experience working in a sales or customer service environment
- Strong customer service orientation and a dedication to meet and exceed customer expectations
- Basic math and computer skills
- Ability to develop a rapport with people
- Good written and verbal communication skills
- High school diploma or equivalent
- Customer service: 1 year
- Weekend availability
Desired Qualifications
- Working knowledge of or ability to learn property management software
- Valid driver's license and reliable transportation
- Proficiency with Microsoft Office products, including Excel
- Property management: 1 year
- Driver's License
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