Leasing Consultant - Modera Georgetown
$31,200–$31,200 year
On-siteNashville, Tennessee, United States
Job Summary
Greet prospective residents, present community features, and guide them through the leasing process while converting leads into leases. Complete lease applications, verify documents, and manage daily leads in Entrata to meet conversion goals. Answer calls, route service requests to maintenance, and physically inspect properties for upkeep. Assist with move-ins, prepare packages, and post Craigslist ads to generate traffic. Maintain accurate data entry, update activity reports, and conduct monthly market surveys on competitors. Resolve resident concerns, support renewals and transfers, and ensure compliance with Fair Housing laws.
Required Qualifications
- Clearly communicate, speak, read, and write in English as demonstrated by clear and concise written and verbal communication
- Ability to take ownership of resident issues and/or concerns and come to a resolution
- In depth knowledge of community, inventory, pricing and availability as well as neighborhood and local community
- Continuous research of area competitors such as pricing, amenities, features etc.
- Computer skills including Microsoft Word, Excel, Entrata, Yardi and Revenue Management Software
- Ability to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division
- Capable of travelling between two or more communities, if necessary
- Report to work on time, work assigned schedules (including weekends) and accurately document/verify time worked
- Know and adhere to all policies and procedures contained in the manuals issued by Mill Creek Residential or as otherwise communicated (verbally or in writing) to associates
- Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations
- Commitment to, and passionate for, providing outstanding customer service
- Strong communication skills (written and verbal)
- Multi Family, single family rentals, built to rent, or related property management experience, retails sales or hospitality experience
Desired Qualifications
- High School diploma or equivalent (GED) preferred
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