Leasing Consultant - Marabella on Pioneer - Grand Prairie, TX
On-siteGrand Prairie, Texas, United States
EXPIREDGrand Prairie, Texas, United StatesOn-siteFull TimeSenior LevelMedium
Full TimeSenior LevelMedium
Job Summary
Greet prospects, qualify leads, and prepare move-in packages while recording all visits on reports. Secure deposits, process applications for credit and rental history approval, and update availability logs. Accept rental payments, input lease data into the Yardi System, and monitor renewals with follow-up notices. Inspect units for service needs, gather market competition data, and professionally represent the company to residents and vendors. This role requires a flexible schedule including evenings and weekends, with two years of customer service experience preferred. Bilingual Spanish speakers are a plus.
Required Qualifications
- Experience in working with the public and/or sales
- Must possess strong verbal and written communication skills in English
- Fair Housing Certification, or willingness to obtain before interacting with prospective residents
- Demonstrate an ability to support and contribute to the community team
- Demonstrate strong oral and written communication skills
- Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook, and community software
- Must possess a positive attitude and the ability to smile under all circumstances
- Participate in training to comply with new or existing laws
- Ability to work a flexible schedule, including evenings and weekends
- Two (2) years experience in previous relevant customer service
- Neat, clean, and professional throughout the workday and/or whenever present in the community
- Comply with expectations as demonstrated in the employee handbook
- Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem
- Ability to work a flexible schedule, including evenings and weekends
Desired Qualifications
- Bilingual in Spanish
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