Leasing Consultant
On-siteBrighton Park, Illinois, United States
Job Summary
Greet prospective residents, conduct personalized apartment tours, and respond to phone, email, and web inquiries to create exceptional first impressions. Drive leasing success by converting leads through follow-up and relationship-building, while completing applications, verifications, and new move-in paperwork accurately. Coordinate resident events, address community concerns with empathy, and assist in marketing the property via social media and outreach. Maintain a clean office and common areas to promote a welcoming environment. The role operates Monday through Saturday with evening and weekend availability for events. One weekday off is provided weekly. A valid driver's license is required, and a Certified Apartment Leasing Professional Accreditation is a plus. As one of the top 50 multifamily management companies in the Southeast, Hawthorne offers a career path from Leasing Consultant to Assistant Community Manager.
Required Qualifications
- High School or GED equivalent
- Valid Driver's License
- One year of customer service experience
- One year of sales experience
- One year of apartment leasing experience
Desired Qualifications
- A Certified Apartment Leasing Professional Accreditation (CALP)
- One year of customer service experience
- One year of sales and/or apartment leasing
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