Leasing Consultant
$29,120,000–$31,200,000 year
On-siteHattiesburg, Mississippi, United States
Job Summary
Coordinate all apartment rental activities, including qualifying prospective residents, leasing units, preparing lease documentation, and completing move-in paperwork. Manage resident retention by processing renewals, maintaining accurate traffic records, and following up via phone, mail, or email to convert inquiries into scheduled tours. Ensure model apartments are in touring condition and inspect units prior to move-ins, coordinating schedules with maintenance for repairs and work orders. Support management with clerical tasks such as answering calls, filing, and processing property invoices. Complete weekly leasing reports and daily open/close procedures while adhering to fair housing laws. Work Monday through Friday with availability for weekends, holidays, and on-call rotations as staffing shortages arise.
Required Qualifications
- Ability to read, write, understand, and communicate in English.
- Ability to use a personal computer and has working knowledge of email, Microsoft Word, Excel, and Entrata or other types of on-site accounting software.
- Ability to use general office equipment, such as telephone, fax machine, printer, copier, 10-key, and key track system.
- Excellent customer service and interpersonal skills; ability to relate to others.
- Professional verbal and written communication skills.
- Strong organizational and time-management skills.
- Ability to perform basic mathematical and accounting functions.
- Ability to read and comprehend reports.
- Comprehension of federal fair housing laws and any applicable local housing provisions.
- Ability to multi-task.
- Ability to make quick and effective decisions.
- Ability to analyze and resolve problems.
- Ability to cope with and defuse situations involving angry or difficult people.
- Ability to close a sale.
- Ability to set and meet goals.
- Ability to consistently meet deadlines.
- Ability to maintain flexibility and creativity in a variety of situations.
- Ability to maintain confidentiality.
- Ability to drive an automobile.
- Current driver license and automobile insurance.
- Real estate license (if required by state).
- Other licenses and/or certifications as required by state law.
- Must maintain professional appearance and comply with prescribed uniform policy.
- Ability to be at work on a regular and consistent basis; Overtime may be required for this position.
- Ability to work weekends and non-traditional holidays.
- Must be available to work on-call or when needed due to staffing shortages.
- Willing to participate in social media content creation as needed.
- Some travel may be required.
- Standing, walking, and/or sitting for extended periods of time.
- Frequent climbing, reaching, use of fingers, handling, talking, and hearing.
- Moderate crouching and lifting.
- Sustains substantially recurring movement to fingers, hands, wrists, legs, and feet.
- Pronounced visual acuity (near and far) and field of vision.
- Ability to judge distances and spatial relationships.
- Ability to identify and distinguish color.
- Ability to lift and/or move up to 50 pounds.
- Rare to moderate proximity to moving, mechanical parts.
- Ability to compare, copy, compute, compile, analyze, coordinate, synthesize, negotiate, and communicate.
- Ability to tolerate stressful situations.
- Ability to work under moderate to close supervision.
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