Leasing Consultant
$33,280,000–$37,440,000 year
On-siteKnoxville, Tennessee, United States
Job Summary
Greet, assist, and qualify prospective residents while conducting property tours and closing leases. Prepare application paperwork, communicate leases and community policies, and maintain positive relationships with residents, vendors, and compliance departments. Manage resident files, process maintenance requests, and oversee vacant apartment turnover procedures. Assist with move-in and move-out activities, annual unit inspections, and weekly/monthly reporting. Collect rents and damages, process receipts, and handle daily banking procedures. Prepare marketing materials, conduct market surveys, and support advertising efforts. Maintain professional communication with all stakeholders and ensure consistent application of community policies. Drive a golf cart, navigate the property, and stand or walk for long periods as needed.
Required Qualifications
- Must have the ability to stand and/or walk for long periods of time and climb stairs and ladders as necessary
- Must have a valid local State Driver's License
- Must have current automobile liability insurance
- Must have the ability to safely drive a golf cart
- Strong command of the English language both written and verbal
- Team player with a strong work ethic and ability to interact with a variety of people and personality types
- Ability to solve problems involving residents, equipment failure, and emergency situations while remaining calm, rational, and professional
- Ability and willingness to substitute for any position when needed, from Property Manager to Porter
- Goal oriented
- Driven to further professional growth and education in the industry
- Demonstrate ability to multi-task and meet various deadlines
- Exceptional scheduling and organizational skills
- Well-developed interpersonal and communication skills
- Strong decision-maker with ability to negotiate effectively
- Strong customer service skills
- Positive can-do attitude, professionalism, and a high level of enthusiasm
Desired Qualifications
- Computer literate, specifically MS Word, Excel (advanced level preferred) and Outlook for Windows
- Knowledge of Yardi Residential preferred
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