Leasing Consultant - 616 at The Village
$31,200–$31,200 year
On-siteRaleigh, North Carolina, United States
Job Summary
Welcome prospective residents, coordinate tours, and respond to inquiries about leasing while effectively selling property products and services within budget. Interact with current residents regarding day-to-day issues, coordinate renewals, and serve as the central communication point between residents, management, and maintenance teams. Follow up on leasing traffic entries, monitor trends, and maintain thorough product knowledge of the property and major competition. Assist with marketing activities, coordinate application reviews, complete lease packets, and provide timely follow-up on resident inquiries or complaints. Ensure Fair Housing Standards are met in all matters.
Required Qualifications
- High School diploma or GED
- 1+ years' customer service experience
- hospitality or apartment leasing role
- Must demonstrate support of BAL strategic drivers
- Must demonstrate ability to provide exceptional customer service
- Must be able to work on a team or in a team environment
- Must present a professional image
- Must be resourceful and well-organized
- Excellent oral and written communication skills
- Strong working knowledge of MS Office Suite
- Exceptional customer service skills
- knowledge on how businesses work
- Ability to successfully work on a team
- Must be comfortable with heights
- Ability to work with mechanical and electrical equipment
- Ability to work with hazardous materials
- Ability to lift to 30 lbs
- Ability to walk, bend, reach, and climb
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