Leasing Consultant (39230)
$39,520–$41,600 year
On-siteBentonville, Arkansas, United States
Bentonville, Arkansas, United StatesOn-siteFull Time$39,520–$41,600 yearSenior Level
Full TimeSenior Level
Job Summary
Conduct leasing operations to maintain 95%+ occupancy, assist future residents in selecting apartments, and ensure all leases are complete and correct. Manage resident retention activities, mediate feedback, and prioritize tour paths while communicating maintenance updates to the Community Manager. Schedule Saturday shifts, follow up on move-ins, and utilize marketing techniques and social media to promote community events. Execute consultative selling to achieve 100% occupancy, requiring bilingual skills and experience with OneSite or Knock property management software.
Required Qualifications
- Bilingual
- Minimum of 1-2 years on-site as a Leasing Consultant
- Past success working in high traffic and demand office or property
- Proven background within customer service and outreach marketing
- Strong leasing sales and closing skills
- Proven experience on customer experience and satisfaction with focus on customers first
- Experience working in a team setting to promptly accomplish projects and goals & supporting other departments
- Competence and confidence with technology like Microsoft Suite and Property Management Software
- Ability to work with team on Saturdays
- Present self in a upbeat, neat/clean and professional manner at all times
- Comply with expectations as demonstrated in the Employee Handbook
Desired Qualifications
- Maintain occupancy above 95% striving toward 100% with a sales-oriented mindset
- Ability to thrive in fast pace environment with sense of urgency
- Provide a positive and genuine experience to all current and future residents
- Using strategic consultative selling skills to achieve 100% Community Occupancy
- Use high level communication skills when dealing with current and future resident
- Prioritizes tour path and ensures curb appeal is up to par on property
- Ensures leases are complete and correct
- Expert in using marketing techniques and social media to promote community and its events
- Strong ability to mediate and assess current and future resident feedback
- Assists with resident retention activities
- Scheduling and following up with progress of maintenance work orders and future move ins
- OneSite and Knock experience
- Willing and focused on learning and growth within career & company
- Participate in training to comply with new or existing Fair Housing laws
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