Leasing Community Intern

Job Summary

Required Qualifications

• •High school diploma or equivalent
• •Must be enrolled in a degree program at an accredited college or university, with a minimum of 6 credit hours
• •Must have completed a minimum of one year at the enrolled accredited college or university
• •Must maintain a minimum 2.5 cumulative grade point average
• •Must be a current or future leaseholder of community
• •Must live on designated community floor, per community guidelines, as assigned by Community Manager
• •Able to lift up to 40 lbs
• •Must have a valid driver's license
• •Available to be scheduled for work approximately 20 hours per week
• •Available evenings and weekends
• •Ability to embody the Cardinal Culture and Cardinal's Core Values every day
• •Must be able to push, pull, lift, carry, or maneuver weights of up to forty (40) pounds
• •Must be able to physically access all exterior and interior parts of the property and amenities
• •Must be able to work inside and outside in all weather conditions including, but not limited to rain, snow, heat, hail, wind and sleet
• •Rare local travel may be required to assist properties as needed, attend training classes or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position

Desired Qualifications

• •Ability to deliver high-quality customer service
• •Dedication to residents
• •Skills to cooperate and collaborate as a team
• •Ability to consistently go above and beyond to ensure that Cardinal customers are satisfied
• •Strives for 100% occupancy through retention of existing residents, leasing current availability and pre-leasing of future availability
• •Warmly greeting prospective clients
• •Answering incoming leasing calls
• •Determining needs and preferences
• •Professionally presenting the community and apartment homes
• •Utilizing feature/benefit selling
• •Closing the sale
• •Following up
• •Complete all lease applications and lease file paperwork
• •Maintain accurate lease file documentation in accordance with company policy
• •Participate in lease file audits as assigned by the Community Manager
• •Maintain cleanliness of the tour path to ensure for a positive first impression of the community
• •Demonstrate a positive and professional attitude with team members, residents, prospective residents, and vendors
• •Participate in and assist with planning community events
• •Assist with various additional community projects as assigned by the Community Manager
• •On-call responsibilities (lockouts, nightly rounds, etc.)
• •Participate in Cardinal Way of Leasing (CWoL) training as required
• •Utilize the Cardinal Way of Leasing
• •Required to pass third party leasing shops and become Cardinal Way of Leasing certified
• •Participate in Cardinal U training as required