Leasing and Occupancy Specialist I (Sunset Gardens)
On-site · Houston, Texas, United States
Job Summary
Leasing and Occupancy Specialist I at Sunset Gardens in Houston, TX handles day-to-day leasing and marketing activities for apartment rentals, move-ins, recertifications, and lease renewals. Responsibilities include engaging with prospective and current residents to achieve maximum occupancy, managing traffic, lotteries, wait lists, tours, qualifying prospects, lease documentation, move-in procedures, and maintaining databases; delivering superior customer service; educating residents on WinnCompanies programs and policies; processing resident service requests; assisting with on-site events and property marketing updates; and maintaining relationships with area businesses and housing offices to sustain a robust waiting list. Requirements include a high school diploma or GED, 1-3 years of relevant experience, proficiency with Microsoft Office, and strong communication and interpersonal skills. Preferred qualifications include an Associate’s degree, SHCM/CALP certifications, and experience with Yardi or RealPage. The role is hourly, in-person, based in Houston, with a focus on affordable housing program guidelines and regulatory compliance.
Required Qualifications
- High school diploma or GED equivalent
- 1-3 years of relevant work experience
- Experience with computer systems, particularly Microsoft Office
- Excellent customer service skills
- Exceptional interpersonal and communication skills
- Strong attention to detail
- Ability to work under pressure
- Ability to work with a diverse group of people and personalities
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