Leasing Agent
$35,360–$35,360 year
On-siteRaleigh, North Carolina, United States
Job Summary
Greet prospective residents, conduct community tours, and respond to inquiries via phone, email, and in-person to support leasing goals. Process rental applications, secure deposits, and prepare lease agreements in compliance with Fair Housing regulations. Coordinate move-in and move-out processes, maintain accurate leasing records, and support lease renewal efforts through resident follow-ups. Assist with marketing initiatives, monitor market conditions, and participate in weekly leasing meetings to update traffic and activity. Resolve resident concerns, coordinate service requests with maintenance, and ensure office and model unit presentation meets standards.
Required Qualifications
- High school diploma, GED or equivalent
- Equivalent experience in residential properties, rental operations or related experience
- Relevant experience working at a property
- Experience at a university/college
- Property management software
- RealPage
- Entrata
- Like systems
- Strong interpersonal and communication skills
- Ability to build and maintain quality relationships
- Strong customer service skills
- Ability to manage difficult or emotional customer and staff situations
- Ability to respond promptly to customer needs
- Ability to quickly respond to resident requests
- Carbon Literacy Certification
- Willingness to undertake training
- Support community operations and team initiatives
- Maintain a flexible schedule
- Availability for evenings
- Availability for weekends
Desired Qualifications
- High school diploma, GED or equivalent, preferred
- In lieu of degree, equivalent experience in residential properties, rental operations or related experience
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