Leasing Agent
On-siteKnoxville, Tennessee, United States
Job Summary
Assist with leasing to ensure full lease-up and maintain high occupancy levels by mailing renewal offers and managing property availability. Approve rental applications for execution, manage property licenses, and handle resident check-outs including inspections of vacated units. Investigate resident concerns, respond to complaints, and prepare weekly performance reports while maintaining accurate lease records. Develop advertising and retention programs, answer telephones, and perform general administrative duties such as filing and typing. Maintain courteous communication with residents, applicants, employees, and vendors.
Required Qualifications
- Bachelor degree or equivalent combination of education and experience
- First Aid/CPR certification or willingness to obtain
- Valid driver's license
- Current automobile insurance
- Knowledge of and adherence to all federal, state and local laws
- Ability to follow through with all necessary paperwork and ensure all deadlines are met
- Demonstrate a positive, professional and enthusiastic attitude at all times
- Excellent customer service skills
- Ability to communicate effectively and professionally while operating in a fast paced environment
- Ability to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally call for minor deviations
- Ability to think rationally beyond a specific set of instructions
Desired Qualifications
- Willingness to obtain First Aid/CPR certification
- Valid driver's license and current automobile insurance is preferred
- Knowledge of Entrata is preferred
- Accurate in numerical analysis and transfer of related data
- Accurate in preparation of documents to ensure grammatical and legal correctness
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