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H&M Group1 week ago

Learning & Training Specialist

Hybrid · Stockholm, Stockholm, Sweden

Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Enterprise
Industry
Retail

Job Summary

Translate operational processes and SOPs into clear, accessible training content for store colleagues globally; design high-quality learning materials that support adoption across diverse experience levels; ensure content reflects brand tone and accessibility; prepare rollout packages with talking points, FAQs, and job aids; collaborate with market training teams to ensure consistent delivery and adoption; maintain structured training content repositories with version control across assets.

Required Qualifications

  • Experience creating user-centred learning content with a strong learner experience
  • Strong instructional design skills and experience developing learning materials
  • Solid understanding of store operations and how to translate operational needs into learning
  • Experience with change communication, change management or project management
  • Fluency in English, both written and spoken
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H&M Group

Learning & Training Specialist

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