Learning & Training Specialist
Hybrid · Stockholm, Stockholm, Sweden
Job Summary
Translate operational processes and SOPs into clear, accessible training content for store colleagues globally; design high-quality learning materials that support adoption across diverse experience levels; ensure content reflects brand tone and accessibility; prepare rollout packages with talking points, FAQs, and job aids; collaborate with market training teams to ensure consistent delivery and adoption; maintain structured training content repositories with version control across assets.
Required Qualifications
- Experience creating user-centred learning content with a strong learner experience
- Strong instructional design skills and experience developing learning materials
- Solid understanding of store operations and how to translate operational needs into learning
- Experience with change communication, change management or project management
- Fluency in English, both written and spoken
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