Learning Systems Lead
$69,400–$158,000 year
On-siteMcLean, Virginia, United States
Job Summary
Serve as the primary functional contact for learning platforms including Workday Learning, Degreed, and internal tools, helping teams navigate capabilities and resolve operational issues. Lead functional troubleshooting by identifying root causes and partnering with IT and vendors to translate business needs into aligned solutions. Support the execution of learning systems strategy by coordinating cross-team initiatives with content teams, HR Tech, and data partners. Drive adoption by identifying friction points, applying AI fluency to improve workflows, and using engagement trends to validate improvements. Lead UAT planning, defect tracking, and release validation to ensure new capabilities are ready for operational adoption.
Required Qualifications
- 5+ years of experience working with enterprise learning platforms in complex, multisystem ecosystems
- Experience configuring, administering, or supporting HR technologies such as LMS or LXP
- Experience working with IT and vendors to translate business needs into functional requirements
- Experience with project management, product management, and change management supporting technology initiatives
- Experience with AI, including applying AI capabilities to enhance workflows or user experience
- Ability to diagnose platform issues
- Ability to use data to inform decisions and understand platform performance
- Ability to lead cross-team initiatives without formal authority
- HS diploma or GED
Desired Qualifications
- Experience with Workday Learning or Degreed LXP
- Experience with content governance or skills frameworks
- Experience supporting training or communication related to platform rollouts
- Knowledge of SCORM/xAPI behaviors
- Possession of excellent verbal and written communication skills
- Possession of strong problem-solving skills
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