Learning Specialist, Insurance
On-site · Harrisburg, Pennsylvania, United States
Job Summary
Learning Specialist for Insurance who designs, delivers, and leads training programs for the Insurance team. Responsibilities include onboarding new hires, developing engaging curricula, conducting coaching and mentorship, evaluating training effectiveness, and acting as a subject-matter expert on insurance products, systems, and processes. Requires associate degree or equivalent, strong insurance knowledge, experience in training or mentoring, proficiency with Microsoft Office and insurance systems, excellent communication and organizational skills, and ability to present to groups and adapt to a fast-paced environment. Location in Harrisburg, PA; full-time role with in-person collaboration and cross-departmental training opportunities.
Required Qualifications
- Associate degree or equivalent combination of education and experience
- Strong insurance industry knowledge and familiarity with insurance suppliers
- Experience developing or delivering training, coaching, or mentoring others
- Confidence working with Excel, PowerPoint, Word, Outlook, Teams, and insurance systems
- Excellent communication, organization, and time-management skills
- Ability to analyze information, solve practical problems, and adapt in a fast-paced environment
- Comfort presenting to groups, preparing reports, and creating clear documentation
- Flexibility to support training needs that may occur outside standard business hours
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