Learning Operations Senior Analyst

Senior Scheduling Analyst within the Learning and Development team who oversees planning and coordination of large-scale training programs and events, collaborates with senior leadership to forecast training needs and allocate resources, coordinates with trainers and external vendors, books venues and manages the LMS including course setup, enrollment, and tracking, generates reports on training activities and completion, responds to inquiries, provides guidance to junior scheduling analysts, and supports process improvement initiatives. Key skills include LMS experience (3+ years), strong scheduling methodology, MS Office proficiency (Excel, Word, PowerPoint, Outlook, etc.), effective client communications, English language proficiency, organizational and multitasking abilities, analytical and problem-solving capabilities, multi-cultural awareness, customer service orientation, and team leadership potential. Roles and responsibilities also emphasize overseeing delivery of learning solutions and measuring their effectiveness.