Learning Management System (LMS) Administrator
$50,500–$50,500 year
On-siteMetairie, Louisiana, United States
Job Summary
Manage the day-to-day operations, configuration, and optimization of the UKG Learning Management System by building curricula, assigning training, and tracking completion. Maintain system integrity, roles, and permissions while ensuring SCORM/xAPI compatibility and troubleshooting content playback issues. Coordinate with third-party vendors to integrate external libraries and support contract renewals. Serve as the primary contact for user inquiries, troubleshoot access problems, and provide training on LMS functionality. Generate learning reports and dashboards for compliance metrics and analyze data trends to guide training strategy.
Required Qualifications
- Bachelor's degree in Business, Education, Communication, Information Systems or related field
- 2+ years of experience administering a corporate LMS or similar system
- Experience interfacing with users and vendors
- Responsibilities that included the use of strong communication
- Responsibilities that included troubleshooting
- Responsibilities that included organizational skills
- Strong attention to detail
- Data accuracy
- User experience focus
- Intermediate to advanced Excel skills
- Strong troubleshooting skills
- Problem-solving skills
- Excellent organizational skills
- Excellent communication skills
- Approximately 25% travel
Desired Qualifications
- Familiarity with UKG
- Experience with LinkedIn Learning
- Experience with Survey tools
- Experience supporting operational or field-based employee learning
- Bilingual (Spanish/English)
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