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Hims & HersPosted 1 week ago

Learning Management System Administrator

$70,000–$85,000 year

RemoteUnited States

Full TimeMedium

Job Summary

Administer, configure, and optimize the Docebo Learning Management System, including learning plans, catalogs, groups, notifications, and user permissions. Maintain accurate documentation of learning structures and course inventories while building custom scripts, reporting solutions, and automated workflows to improve efficiency. Coordinate course setup, testing, and deployment for new content, ensuring integrations with enterprise systems and API support remain scalable and reliable. Troubleshoot complex LMS issues related to enrollments, automations, and reporting, and manage vendor support cases, system upgrades, and release testing. Partner with Instructional Designers, the Learning Analyst, and cross-functional teams to ensure training configurations meet operational excellence and compliance requirements. Evaluate new platform capabilities and technologies to support scalable Learning Operations across multiple business units and locations.

Required Qualifications

  • Bachelor's degree in Information Systems, Learning Technologies, Computer Science, Instructional Technology, or a related field (or equivalent experience)
  • 5+ years of experience administering an enterprise Learning Management System
  • Advanced experience administering Docebo or a comparable enterprise LMS
  • Experience working with APIs
  • Experience developing custom automations and scripts using Google Apps Script, JavaScript, Python, or similar technologies to streamline business processes
  • Strong understanding of workflow automation and business process optimization
  • Excellent troubleshooting and problem-solving skills
  • Strong written documentation and communication skills

Desired Qualifications

  • Experience in regulated industries such as healthcare, pharmaceutical, manufacturing, or life sciences
  • Experience supporting compliance-based training programs
  • Experience working with Power BI, Looker Studio, Tableau, SQL, or similar reporting platforms
  • Familiarity with SCORM, xAPI, and eLearning standards
  • Experience supporting global enterprise system implementations and change management initiatives

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