Learning Implementation Senior Associate
$76,000–$76,000 year
On-siteChicago, Illinois, United States
Job Summary
Execute learning implementation initiatives across instructor-led, virtual, and self-paced channels while managing global teams and stakeholders. Create and own annual program plans, overseeing project activities including contract, scope, budget, risk, and quality management. Monitor program schedules, LMS operations, and reporting to drive accountability and ensure delivery on time and on budget. Build relationships with vendors, SMEs, and business sponsors to translate needs into executable plans. Provide guidance to associates and ensure compliance with regulatory requirements for CPE learning solutions. Travel occasionally to support in-person conferences and on-site programs.
Required Qualifications
- Bachelor's degree
- Minimum of four years of proven success in progressive roles
- Experience in a matrixed environment
- Professional services industry experience
- Knowledge of how professional service firms and their various business segments work
- Knowledge of how professional service firms make a profit
- Knowledge of what makes professional service firms successful
- Experience managing leadership development related programs or projects
- Familiarity with adult learning theory
- Familiarity with learning methodologies
- Familiarity with learning technologies
- Familiarity with the use of social media to produce behavior change and performance results
- Ability to run meetings (status, design, info-gathering, close-out)
- Ability to manage a portfolio of programs in one or more client business segments
- Reputation for integrity
- Reputation for judgment
- Reputation for responsiveness
- Strong attention to detail
- Strong verbal communication skills
- Strong written communication skills
- Strong presentation skills
- Proficiency in MS Office suite
- Proficiency in MS Copilot
- Proficiency in AI LLMs
- Proficiency in AI agents
- Proficiency in Word
- Proficiency in Excel
- Proficiency in PowerPoint
- Ability to travel on occasion (20%)
Desired Qualifications
- Ideally in a matrixed environment within a professional services industry
- Prior experience in talent-related program management
- Experience with Smartsheet for project management
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