Learning Facilitator, Online, MPH Graduate Programs
$62,525–$81,175 year
RemoteUnited States
Job Summary
Facilitate regular office hours across multiple time zones to review learning material, assist with problem-solving, and offer extra sessions for students needing additional support. Provide timely, ongoing student feedback and grade assessments consistently with faculty-designed rubrics to ensure a transparent, user-friendly experience. Serve as the primary day-to-day academic point of contact for all Online MPH students and teaching faculty, addressing questions and concerns while supporting the production team in development, testing, and quality assurance of modules. Maintain consistent grading practices and rubrics to ensure a seamless assessment experience. This role requires periodic on-campus attendance to support live sessions and collaborate with faculty on program operations.
Required Qualifications
- Must possess a conferred master's degree in public health (MPH)
- 2+ years of experience in a delivery role such as teaching, teaching assistant, or project/ program/ product management
- Must be self-motivated with a mindset towards continuous improvement and the ability to adapt to decisions made in support of broader program and institutional goals
- Collaborative team player with a demonstrated track record of transparency and proactivity in meeting organizational goals
- Excellent written and verbal communication skills, responsiveness in a fast-paced environment, and openness to giving and receiving constructive feedback
- Experience working with multiple constituencies (i.e., faculty, students, colleagues)
- Ability to provide exceptional, student-centered support while clearly communicating complex concepts and consistently applying program policies
- Experience managing competing priorities
- Adaptable and comfortable working in a fluid environment while maintaining a positive, solutions-focused attitude
- Ability to effectively collaborate in a remote environment, experience using learning management systems (i.e., Blackboard Ultra), Microsoft Teams, and Zoom, and the ability to learn new tools and technologies
- Ability and desire to mentor or coach peers and potentially, become a leader within the team
- This position requires periodic on-campus attendance to support live sessions, collaborate with faculty, and assist with other program operations
Desired Qualifications
- A concentration or demonstrated experience in environmental health
- Experience supporting graduate-level online education
- Experience with learning management system, preferably Blackboard Ultra
- Familiarity with instructional design principles
- Experience conducting QA of online course materials
- Experience supporting live virtual learning environments
- Experience working in higher education
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