Learning Experience Designer
$95,000–$155,000 year
HybridNew York City, New York, United States or New York, United States
Job Summary
Design, prototype, and iterate modular learning experiences that help customers adopt new behaviors and realize measurable value using AI-optimized tools. Script, record, and edit engaging training videos while providing graphic design support for assets published in the virtual learning center. Partner with stakeholders and subject matter experts to uncover business needs, establish learning objectives, and recommend optimal learning modalities. Seek feedback early to test assumptions, improve solutions, and establish practical standards for future content builds. Innovate agentic workflow augmentations to reduce time to market for digital learning content. Work in an iterative, feedback-driven environment balancing speed, quality, and customer impact within tight deadlines.
Required Qualifications
- 5+ years of experience in high volume training content creation, customer learning, or customer enablement content creation
- 3+ years of experience working with rapid eLearning development tools (Articulate 360, Camtasia, etc.), and web-based meeting tools (e.g., Zoom) to create instructionally sound content
- BA or equivalent work experience
Desired Qualifications
- Experience with multimedia design skills, including basic video editing, motion graphics, layout design, and asset creation using tools such as Adobe Creative Cloud (e.g., Photoshop, Illustrator, Premiere Pro, After Effects), or equivalent tools
- Experience in project management including execution, establishing priorities, and meeting deadlines in a rapidly changing environment
- Experience working on a global or multi-cultural team
- Experience working in enterprise Customer-focused learning and education
- Experience structuring lessons or courses to produce a behavioral outcome
- Demonstrated ability to apply instructional, visual, and multimedia design principles to create concise, engaging learning experiences
- Demonstrated curiosity and learning agility, including a willingness to test unfamiliar tools, request feedback, and adjust an approach based on what is learned
- Experience identifying and implementing improvements to content-development processes, standards, or workflows
- Experience with data-driven decision making and prioritization
- Can independently own driving complex training content bodies of work to successful completion
- Ability to develop trusted advisor relationships with peers and key stakeholders
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