Learning Experience Designer
$95,000–$155,000 year
HybridSunnyvale, California, United States
Job Summary
Design, prototype, test, and iterate modular learning experiences that help customers adopt priority product behaviors and realize measurable value. Script, record, and edit engaging training videos to support product adoption, while partnering with stakeholders and subject matter experts to uncover business needs. Identify learning objectives tied to desired customer outcomes and design training assets that balance tight timelines with continuous product changes. Provide graphic design support for assets published in the virtual learning center and experiment with emerging technologies to improve content scalability. Seek feedback early and often to test assumptions and establish practical standards for future builds.
Required Qualifications
- 5+ years of experience in high volume training content creation, customer learning, or customer enablement content creation
- 3+ years of experience working with rapid eLearning development tools (Articulate 360, Camtasia etc.), and web-based meeting tools (e.g., Zoom) to create instructionally sound content
- BA or equivalent work experience
Desired Qualifications
- Experience with multimedia design skills, including basic video editing, motion graphics, layout design, and asset creation using tools such as Adobe Creative Cloud (e.g., Photoshop, Illustrator, Premiere Pro, After Effects), or equivalent tools
- Experience in project management including execution, establishing priorities, and meeting deadlines in a rapidly changing environment
- Experience working on a global or multi-cultural team
- Experience working in enterprise Customer-focused learning and education
- Experience structuring lessons or courses to produce a behavioral outcome
- Demonstrated ability to independently manage assigned workstreams and deliver high-quality learning solutions with appropriate guidance and support
- Demonstrated curiosity and learning agility, including a willingness to test unfamiliar tools, request feedback, and adjust an approach based on what is learned
- Experience identifying and implementing improvements to content-development processes, standards, or workflows
- Can independently own driving complex training content bodies of work to successful completion
- Ability to develop trusted advisor relationships with peers and key stakeholders
- Experience with data-driven decision making and prioritization
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