Learning Experience Designer

Job Summary

Required Qualifications

• •Bachelor's degree in Instructional Design, Educational Technology, Training and Development, Human Resources, Communications, Education, or related field
• •4+ years of experience in instructional design and eLearning development
• •Proficiency with eLearning authoring tools (e.g., Articulate 360, Adobe Captivate, Camtasia)
• •Strong visual design skills and familiarity with graphic design software
• •Experience with multimedia content creation (video, audio, interactive elements)
• •Knowledge of adult learning principles and instructional design methodologies (ADDIE, Kirkpatrick, SAM, etc.)
• •Experience designing content for Learning Management Systems
• •Comfort facilitating workshops and learning sessions
• •Familiarity with virtual and in-person facilitation platforms
• •Experience coordinating projects and managing timelines and stakeholders
• •Proficiency with program management tools (Smartsheet, Monday, etc.)
• •Excellent written communication, storytelling, and interpersonal skills
• •U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum
• •Ability to obtain and maintain Merchant Mariner Credential, which includes pre-employment and random drug testing as well as DOT physical

Desired Qualifications

• •Experience with AI-enabled design tools and workflows to increase content creation throughput and quality
• •Utilize AI for content customization, rapid prototyping, and asset generation
• •Maintain quality standards while scaling content production through AI-assisted workflows
• •Establish and maintain content standards, templates, and design guidelines
• •Conduct content reviews in partnership with the HR IPS Team to ensure inclusion and accessibility
• •Ensure all learning content meets adult learning principles and instructional design best practices
• •Maintain content library organization and version control across all learning assets
• •Design facilitation guides, templates, and delivery-ready materials that enable consistent delivery quality by others
• •Support distributed training professionals in the Blue Learning CoP by coaching on facilitation and delivery of designed materials
• •Contribute to train-the-trainer resources that build facilitation capability across the enterprise
• •Adapt design approaches based on delivery insights and facilitator feedback
• •Manage learning design projects from concept through delivery and sustainability
• •Coordinate timelines, stakeholders, and deliverables across design initiatives
• •Partner with SMEs, vendors, and cross-functional teams to keep projects on track
• •Build measurement and feedback mechanisms embedded within learning experiences
• •Gather feedback and effectiveness data to inform design iteration
• •Analyze design impact and identify improvement opportunities
• •Share design best practices across the distributed training network (CoP)
• •Optimize content for LMS delivery and tracking
• •Integrate learning content with HR systems and workflows
• •Align learning content with organizational messaging and change management
• •Collaborate on content accuracy and relevance across business units
• •Manage relationships with content creation and multimedia production partners