Learning & Development Support Specialist
Hybrid · London, England, United Kingdom or Salisbury, England, United Kingdom
Job Summary
Support the Group L&D programme by coordinating training activities, analysing learning needs, maintaining training records, contributing to succession planning, and promoting a positive learning culture across the Group. Work with the L&D Manager to deliver blended learning (workshops, e-learning, on-the-job support), assist with technical and compliance training across property management operations, monitor training data and completion rates, oversee traineeships/apprenticeships, identify skills gaps, and help develop clear learning pathways for career progression. Requires strong operational experience in residential property management, excellent organisational and communication skills, familiarity with digital tools and data analysis, and a proactive, collaborative approach to coordinating multiple stakeholders.
Required Qualifications
- Strong operational experience in residential property management (Assistant Property Manager level or similar)
- Good organisational and administrative skills with high attention to detail
- Experience using digital tools and comfort with data analysis and reporting
- A keen interest in supporting training, development, and succession planning
- Excellent communication skills and the ability to work effectively with colleagues at all levels
- Highly organised, proactive, and comfortable coordinating projects and multiple stakeholders
- A collaborative mindset with a practical, solutions-focused approach
- Understanding of property management operations, compliance requirements, and sector challenges
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