Learning & Development Specialist
$36,225–$71,151 year
HybridDublin, Leinster, Ireland
Job Summary
Lead organisation-wide learning needs analysis and support the development of annual training plans aligned with HR objectives. Design, develop, and continuously improve blended learning solutions using instructional design principles and digital tools. Facilitate engaging learning interventions across all levels through in-person, virtual, and blended formats while managing the planning, coordination, and budget administration of L&D activities. Administer and enhance the Learning Management System, including content management, reporting, and user support. Measure and report on learning effectiveness and return on investment to inform future initiatives. Collaborate with managers, stakeholders, and external providers to identify needs and deliver development programs. Ensure L&D policies, procedures, and communications remain accurate and accessible. Stay informed on emerging trends and technologies to enhance employee engagement and continuous learning across the organisation.
Required Qualifications
- A relevant third level degree in Learning and Development/HR, Education or related discipline or additional commensurate experience
- A minimum of three years' relevant experience in a similar learning/training and development role
- Experience in planning and management of staff learning/training and development
- Experience in training needs analysis
- Experience in instructional design
- Experience in training facilitation and presentation
- Experience in delivering blended learning solutions
- Experience using learning authoring and design software
- Experience administering, configuring and enhancing a Learning Management System
- Experience in content management
- Experience in reporting
- Experience in user support
- Experience in continuous improvement
- Familiarity with a range of learning technology tools and generative AI
- Experience managing projects or workstreams from planning through to delivery
- Experience in coordinating stakeholders
- Experience in timelines
- Experience in resources
- Experience in outcomes
- Proven ability to create and develop good working relationships
- Proven ability to facilitate the accomplishment of work goals
- Proven ability to gain commitment from others
- Excellent analytical skills
- Experience in identifying improvement opportunities
- Experience in generating ideas
- Experience in implementing solutions
- Excellent interpersonal skills
- Excellent communication skills
- Excellent training skills
- Demonstrated teamwork capabilities
- Proficiency in the use of standard office software, such as Microsoft Office 365 (Word, Excel, PowerPoint)
- Proficiency in cloud-based platforms (Microsoft Teams)
- Proficiency in communication tools (Outlook, Teams)
- Demonstrated ability to lead and be accountable for the delivery of agreed objectives and outputs
- Membership of relevant professional bodies
- Relevant professional certifications and/or other L&D credentials
- Evidence of continuous professional development
- Consults and encourages the full engagement of the team
- Gets the best out of individuals and the team
- Values and supports the development of others and the team
- Encourages and supports new and more effective ways of working
- Deals with tensions within the team in a constructive fashion
- Encourages, listens to and acts on feedback from the team to make improvements
- Actively shares information, knowledge, and expertise to help the team to meet its objectives
- Effectively deals with a wide range of information sources
- Investigates all relevant issues
- Understands the practical implication of information in relation to the broader context
- Identifies and understands key issues and trends
- Correctly extracts & interprets numerical information
- Conducts accurate numerical calculations
- Draws accurate conclusions & makes balanced and fair recommendations backed up with evidence
- Takes ownership of tasks and is determined to see them through to a satisfactory conclusion
- Is logical and pragmatic in approach
- Sets objectives and delivers the best possible results with the resources available through effective prioritisation
- Constructively challenges existing approaches to improve efficient customer service delivery
- Accurately estimates time parameters for project
- Makes contingencies to overcome obstacles
- Minimises errors, reviewing learning and ensuring remedies are in place
- Maximises the input of own team in ensuring effective delivery of results
- Ensures proper service delivery procedures/protocols/reviews are in place and implemented
- Modifies communication approach to suit the needs of a situation/ audience
- Actively listens to the views of others
- Liaises with other groups to gain co-operation
- Negotiates, where necessary, to reach a satisfactory outcome
- Maintains a focus on dealing with customers in an effective, efficient, and respectful manner
- Is assertive and professional when dealing with challenging issues
- Expresses self in a clear and articulate manner when speaking and in writing
- Displays high levels of skills/ expertise in own area
- Provides guidance to colleagues
- Has a clear understanding of the role, objectives, and targets
- Communicates how they support the service delivered by the unit and Department/ Organisation to the team
- Leads by example
- Demonstrates the importance of development by setting time aside for development initiatives for self and the team
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