Learning & Development Specialist I
On-siteLaredo, Texas, United States
Laredo, Texas, United StatesOn-siteFull TimeMedium
Full TimeMedium
Job Summary
Conduct interactive and engaging training sessions aligned with learning objectives and IBC's philosophies. Evaluate trainee competency levels, coach employees on learning gaps or policy violations, and provide feedback to management on performance and adherence. Maintain accurate records of trainee progress in the LMS and ensure training equipment and software operate correctly. Consult with trainers, managers, and market leadership on development strategies while delivering training through various methods as requested by Corporate Training.
Required Qualifications
- Bachelor's degree preferred in communication or related field
- 1 year or more management experience
- Training experience is desired
- Specialized certifications such as Certified Professional in Learning and Performance, Certified Training and Development, or Society for Human Resource Management Certified Professional is preferred
- Presentation skills to teach in accordance to learning objectives
- Create interactive learning sessions through basic facilitation skills
- Ability to coach employees on soft skills, behaviors, and knowledge retention
- Understanding of business mission, goals and learning objectives
- Strong verbal communication skills
- Interpersonal and listening skills
- Well-developed administrative skills
- Good interpersonal and observational skills
- Time management skills
- Good negotiation and persuasive skills
- Aptitude and desire to learn new tools and techniques
- Patience with different learning paces and understanding the challenges trainees might face
- Confidence in leading training sessions
- Leading and motivating individuals to collaborate effectively towards a shared goal
- Ability to identify and resolve conflict
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