Learning Content & LMS Specialist
On-siteHouston, Texas, United States
Job Summary
Produce engaging digital training videos and structured learning content by transforming SOPs, expert briefings, and external materials into AI-assisted formats using tools like Synthesia. Administer the Enterprise Electrical Learning Management System by configuring courses, managing user enrollments and permissions, publishing content in SCORM and xAPI standards, and troubleshooting learner access issues. Build assessments to measure comprehension, audit materials for technical accuracy and brand compliance, and generate compliance reports for stakeholders. Collaborate with subject matter experts across departments to gather and validate content while recommending improvements to production processes and technology stacks. Work primarily in a professional office environment in Houston with occasional travel to branch locations and project sites in San Antonio, Austin, and Dallas.
Required Qualifications
- Experience creating video or multimedia training content, including the use of AI-assisted authoring tools such as Synthesia or similar platforms
- Familiarity with SCORM, xAPI, or other e-learning packaging and interoperability standards
- Familiarity with JSON for reading and troubleshooting xAPI statements and content configuration files
- Familiarity with embedding external or third-party content into LMS course pages using iFrames
- Familiarity with content-authoring tools such as Articulate Storyline, Rise, Adobe Captivate, or similar platforms
- Strong understanding of LMS administration from the content-creation and learner-experience perspectives, including packaging, uploading, configuring, publishing, and troubleshooting content
- Strong writing and editing skills
- Demonstrated ability to research external training programs, vendors, and content-authoring tools and provide informed recommendations
- Ability to work effectively with field and skilled-trades audiences as well as office-based employees
- Self-directed and comfortable developing processes and building a content library in a growing training environment
- Self-starter who demonstrates ownership and initiative consistent with Enterprise Electrical's 'Plan it, Do it, Own it' and 'Learn it, Know it, Teach it' values
- Tech-savvy with the ability to quickly learn and adopt new tools, platforms, and software
- Strong communication skills with the ability to explain content and system decisions to technical and non-technical audiences
- Collaborative approach with the ability to incorporate feedback from subject matter experts and stakeholders
- Highly organized, detail-oriented, and able to work efficiently in a fast-paced environment
- Bachelor's degree in Communications, Media Production, Education, Instructional Design, or a related field
- 2 to 4 years of experience producing digital training or multimedia content, ideally using AI-assisted tools
- Ability to occasionally lift and transport training or content-production equipment weighing up to 25 pounds
- Ability to travel to branch and jobsite locations as needed and comply with applicable site safety and PPE requirements
Desired Qualifications
- Familiarity with adult learning principles and content-structuring practices preferred
- Bilingual English/Spanish preferred
- Experience in construction, industrial, manufacturing, or skilled-trades workforce environments preferred
- Experience with multimedia editing software preferred
- Knowledge of accessibility standards, including Section 508 and WCAG, preferred
- Experience supporting or administering a Learning Management System preferred
- Experience in construction, manufacturing, industrial, or skilled-trades environments preferred
- Experience with multimedia editing software preferred
- Knowledge of accessibility standards, including Section 508 and WCAG, preferred
- Relevant credentials, including ATD or LMS/platform certifications, are preferred but not required
- An equivalent combination of education, relevant experience, and demonstrated portfolio work will be considered
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