Learning Content Creator
On-siteScholarion, Central Macedonia, Hellenic Republic
Job Summary
Design and build training materials, user guides, and FAQs for Scholarion's SIS and ERP modules, translating complex product knowledge into clear content for school staff. Maintain a current content library and develop formats like video walkthroughs and facilitator guides to support adoption. Work with the Education Onboarding Lead to align materials with go-live milestones and gather feedback to continuously improve clarity and usefulness. Build dedicated content explaining AI-enabled capabilities and develop train-the-trainer materials for school-based champions. Act as a trusted point of contact for onboarding teams, monitor support queries to identify content gaps, and collaborate with Delivery and Product colleagues to ensure accuracy.
Required Qualifications
- Experience designing and developing training content, user guides or change-management materials, ideally within a software, SaaS or technology-enabled environment
- Ability to translate complex product, process or technical detail into clear, accessible content for non-technical audiences
- Strong written communication skills, with a structured, consistent approach to content design
- Comfortable working with subject matter experts across delivery, product and education to extract accurate content input
- Experience supporting training delivery or facilitation, whether in person, virtually or through self-serve content
- Outcome-oriented mindset, with the ability to prioritise content needs against onboarding and go-live timelines
Desired Qualifications
- Experience producing training or adoption content for AI-enabled or Microsoft Dynamics 365 / Power Platform solutions
- Familiarity with the K–12 schools sector or education technology environment
- Experience with content or learning management tooling, instructional design principles, or train-the-trainer models
- Exposure to change-management frameworks and adoption measurement
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