Learning Area Manager, RNO1 and RNO4
On-siteReno, Nevada, United States
Job Summary
Lead and develop the site training team, including Learning Leads and Floor Trainers, by setting clear expectations, delegating responsibilities, and holding the team accountable to training quality and delivery standards. Anticipate staffing and volume changes to scale the training team up for peak periods and back down afterward, while building team capacity to ensure coverage holds across shifts. Facilitate train-the-trainer sessions to certify trainers, lead exempt leadership onboarding, and deliver training on new systems, process rollouts, and procedural changes. Design and own training plans for new hire onboarding and cross-training, schedule all required activities, and prepare visual aids and equipment in advance. Maintain accurate training records, conduct regular audits for compliance, and report on completion rates and key learning outcomes. Partner with Operations, Staffing Agencies, and internal teams to align training priorities with production goals and forecast headcount needs.
Required Qualifications
- 4+ years of experience in a warehouse, fulfillment center, or logistics environment
- Prior experience leading or managing a team, including delegating work and holding people accountable
- Proven ability to build and execute training plans for both new hire onboarding and cross-training, and to scale training capacity for peak
- Strong working knowledge of warehouse equipment and operations, including WMS systems (e.g., S1W) and handheld scanners
- Proven ability to train, coach, and guide diverse audiences with professionalism and clarity
- Excellent written and verbal communication skills
- Working knowledge of Microsoft Excel (e.g., tracking data, using filters, creating basic tables and reports)
- Familiarity with SOPs, safety protocols, and compliance standards
- Detail-oriented with strong documentation, planning, and reporting skills
- Ability to work independently and collaboratively across multiple teams
- Capable of prioritizing and adapting in a fast-paced, high-growth environment
- Commitment to confidentiality and professionalism in handling sensitive information
Desired Qualifications
- Bachelor's degree
- Previous experience in a training or coordinator role
- Bilingual in Spanish
- HazMat
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