Learning Area Manager, CVG1 and CVG2
On-siteHebron, Kentucky, United States
Job Summary
Lead and develop the multi-site training team, including Learning Leads and Floor Trainers, by setting clear expectations, delegating responsibilities, and holding the team accountable to quality standards. Anticipate staffing and volume changes to scale the training team up for peak periods and back down afterward. Facilitate train-the-trainer sessions to certify new hires, lead exempt leadership onboarding, and deliver training on new systems and process rollouts. Design and own training plans for new hire onboarding and cross-training, schedule all required activities, and prepare visual aids and equipment in advance. Maintain accurate training records, conduct regular audits to verify compliance, and report on completion rates. Collaborate with Operations, Staffing Agencies, and internal leaders to align training priorities with production goals and forecast headcount needs.
Required Qualifications
- 4+ years of experience in a warehouse, fulfillment center, or logistics environment
- Prior experience leading or managing a team, including delegating work and holding people accountable
- Proven ability to build and execute training plans for both new hire onboarding and cross-training, and to scale training capacity for peak
- Strong working knowledge of warehouse equipment and operations, including WMS systems (e.g., S1W) and handheld scanners
- Proven ability to train, coach, and guide diverse audiences with professionalism and clarity
- Excellent written and verbal communication skills
- Working knowledge of Microsoft Excel (e.g., tracking data, using filters, creating basic tables and reports)
- Familiarity with SOPs, safety protocols, and compliance standards
- Detail-oriented with strong documentation, planning, and reporting skills
- Ability to work independently and collaboratively across multiple teams
- Capable of prioritizing and adapting in a fast-paced, high-growth environment
- Commitment to confidentiality and professionalism in handling sensitive information
Desired Qualifications
- Bachelor's degree
- Previous experience in a training or coordinator role
- Bilingual in Spanish
- HazMat
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