Leadership Professional
$45,760–$45,760 year
On-site · Phoenix, Arizona, United States
Job Summary
Lead shift operations and guide team performance at Chick-fil-A Metrocenter to ensure exceptional guest experiences. Responsibilities include managing daily setup, delegating tasks, upholding Chick-fil-A standards, driving operational excellence, leading the Create Raving Fans strategy, delivering 2nd Mile Service to exceed expectations, assigning team placement, managing breaks, conducting shift huddles, communicating goals, assessing performance, modeling service standards, and maintaining accountability for assets and procedures. The role emphasizes building a culture of excellence and growth and offers opportunities for advancement in a supportive, mentorship-rich environment.
Required Qualifications
- Strong values, ethics, and integrity
- Proven leadership experience and employment longevity
- Confident decision-maker with action-oriented leadership style
- Familiarity with Chick-fil-A strategies (preferred)
- Excellent communication, influence, and teamwork skills
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