Leadership Annual Giving Manager
$78,000–$78,000 year
HybridGlenview, Illinois, United States
Job Summary
Manage a portfolio of 100–200 donors at the leadership annual level ($100–$4,999), focusing on retention, reactivation, and incremental growth through personalized outreach including phone calls, handwritten notes, emails, and occasional in-person meetings. Develop individualized engagement plans with the Director of Philanthropy to align with donor interests and lifecycle stages, while identifying prospects for increased investment and creating advancement pathways. Design and execute stewardship strategies to recognize, retain, and reengage annual donors, ensuring timely acknowledgment of gifts and pledge payments with customized messaging. Serve as the internal operations lead for pledge monitoring and gift tracking, collaborating with Finance to ensure accurate reconciliation and reporting. Utilize CHEST's fundraising management systems to update donor information, produce reports, and track relationships. Accommodate a hybrid schedule of two days per week work-from-home and three days onsite at CHEST headquarters in Glenview, with Tuesday and Wednesday as anchor days.
Required Qualifications
- Minimum 5 years of experience in fundraising, annual giving, donor relations, or related nonprofit work
- Demonstrated ability to build and manage donor relationships through personalized engagement
- Strong understanding of the donor lifecycle, annual giving best practices, and stewardship strategy
- Excellent organizational and project management skills; able to manage multiple priorities with keen attention to detail
- Strong written and verbal communication skills with a donor-first, mission-driven approach
- Proficiency with CRM systems and a data-informed mindset
- Ability to work collaboratively and cross-functionally in a fast-paced, high-accountability environment
- Ability to accommodate periodic travel
- Ability to adhere to CHEST's hybrid work schedule, which includes 2 days per week work-from-home, and 3 days per week onsite at CHEST headquarters in Glenview. Tuesday and Wednesday are CHEST's anchor days, and a 3rd onsite will be decided between employee and supervisor
Desired Qualifications
- Experience managing a leadership-level donor portfolio and meeting annual revenue or retention goals
- Familiarity with pledge management and coordination with Finance teams
- Comfort balancing both donor-facing and operational workstreams
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