Leader on Duty
$31,200–$31,200 year
On-siteSchererville, Indiana, United States
Job Summary
Supervise the entire branch and grounds, including parking lots, by monitoring safety, resolving conflicts, and directing team members during emergency situations. Greet and assist all members, guests, and staff while implementing strategies to drive membership growth and ensure participant satisfaction. Conduct interviews, sell memberships, and build relationships to help members connect with the organization. Respond to inquiries and concerns, inform supervisors of unresolved issues, and apply all policies and Code of Conduct standards. Diligently monitor the facility for safety interventions, serve as a first responder following emergency procedures, and perform light housekeeping as necessary. Maintain strict adherence to safety procedures and professional conduct while collaborating with leadership to ensure consistent service excellence.
Required Qualifications
- Minimum of 1 year of customer service and supervisory experience
- Excellent interpersonal, communication, and problem-solving skills
- Ability to relate and communicate effectively to diverse groups of people from all social and economic segments of the community
- Complete New Employee Orientation, MOD Orientation Training, and CPR/AED/First Aid/Oxygen certification within 30 days of hire
- Visual, auditory, and verbal ability to communicate effectively
- Must dress in business casual
- Must have a high level of alertness, concentration, and initiative
- Sufficient strength, agility, and mobility to perform job responsibilities
- Ability to lift 50 lbs
- Ability to stand, walk, or sit for extended periods of time
- Ability to occasionally stoop/bend
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.