Leader in Training
On-sitePinellas Park, Florida, United States
Job Summary
Oversee dispensary operations by managing inventory levels, verifying deliveries, and ensuring compliance with security and state regulations. Lead team members through active supervision during "Leader On Duty" shifts, driving program execution, loyalty goals, and seamless omni-channel customer experiences. Build and retain a high-performing team by participating in talent selection, conducting onboarding, providing coaching, and coordinating scheduling. This developmental role prepares candidates for Assistant General Manager positions within the RISE Dispensary leadership team.
Required Qualifications
- At least three years of customer service or retail experience
- At least one year in a supervisory role
- Must be 21 years or older
- Must pass any and all required background checks
- Must possess a valid driver's license or state ID
- Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb
- Must have a solid understanding of the Cannabis laws, rules and regulations
- Must have the ability to perform the following tasks for prolonged periods of time
- Move about the dispensary in order to fulfill work assignments and assist employees and patients and/or customers in various locations of the dispensary
- Remain in a stationary position, if required, to meet the needs of the business
- Converse and communicate with individuals and groups of people directly
- Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email
- Prepare patient and customer orders by moving and placing products
- Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries
- Move inventory and materials weighing up to 30 pounds independently
- Position self to move inventory and materials in storage areas
- Must be proactive
- Must have a strong work ethic
- Must have attention to detail
- Must have strong communication and leadership skills
- Must be able to meet timelines consistently
- Must be able to work under pressure effectively
- Must be continuously open to constructive, developmental feedback
- Must be able to maintain composure even in difficult situations
- Must possess a high level of interpersonal skills in a fast-paced, deadline-oriented environment
- Must be able to work cross-functionally
- Must be able to use standard office equipment and computer software including word processing, database management, spreadsheet applications, and email
- Must be highly motivated, self-directed, innovative
- Must be able to work independently or among teams
- Must possess keen judgment, common sense, and resourcefulness
- Must adapt and thrive in a demanding, fast-paced environment
- Must possess a high level of critical thinking
- Must operate with a high level of professionalism and integrity
- Must be able to deal with confidential information
- Must be able to resolve conflict
- Must be able to handle employee and customer complaints
- Must be able to settle disputes
- Must meet the scheduling and availability requirements
- Must have the ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends
- Must have reliable, responsible and dependable attendance
- Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday)
- Must be able to move about the dispensary in order to fulfill work assignments and assist employees and patients and/or customers in various locations of the dispensary
- Must be able to remain in a stationary position, if required, to meet the needs of the business
- Must be able to converse and communicate with individuals and groups of people directly
- Must be able to operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email
- Must be able to prepare patient and customer orders by moving and placing products
- Must be able to inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries
- Must be able to move inventory and materials weighing up to 30 pounds independently
- Must be able to position self to move inventory and materials in storage areas
- Must be able to work outdoors in varying and sometimes adverse weather conditions
- Must be able to handle exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent
Desired Qualifications
- Cannabis experience preferred
- Inventory control experience preferred
- Prior cannabis experience not required
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