Lead Workplace Engineering Specialist - Enterprise Content & Survey Solutions (Hybrid)
HybridMontréal, Quebec, Canada
Job Summary
Lead the design, implementation, support, and evolution of Enterprise Content Management and Survey Solutions platforms, driving platform enhancements, SaaS integrations, automation initiatives, and roadmap delivery. Partner with key stakeholders to translate business needs into technology requirements, solution options, implementation plans, and measurable delivery outcomes. Lead production issue resolution, root cause analysis, and continuous service improvement initiatives while providing hands-on technical leadership and escalation management. Provide technical leadership for enterprise SaaS platforms, driving onboarding, governance, and lifecycle management while overseeing API-based integrations, authentication frameworks, and cross-platform connectivity. Mentor junior team members, promote knowledge sharing, and foster a culture of technical excellence, accountability, and continuous improvement.
Required Qualifications
- 10+ years of application development experience
- skilled with one or more development languages such as .NET/C#, Python, Java, PowerShell, shell scripting
- Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience
- Familiar with database platforms such as Microsoft SQL server, Mongo DB or similar technologies
- Working knowledge of enterprise identity, access management and integration such as SSO, OAuth, OIDC, SAML, roles, entitlements, and provisioning workflows
- Proficient with GitHub, Git-based version control, and modern DevOps practices, including automation, CI/CD, release management, monitoring, and operational readiness
- Experience with API integrations, REST services, JSON, authentication patterns, and troubleshooting integration failures across distributed systems
- Solid understanding of networking fundamentals, with hands-on experience in web proxy and load-balancing technologies
- Experience using AI-assisted development tools such as GitHub Copilot, Claude Code, GPT, Gemini, or Grok
- Knowledge of French and English is required
- All our positions are located in Montreal, Quebec
- We offer a hybrid work environment, combining remote work and attendance in the office
Desired Qualifications
- Understanding of security, privacy, data governance, change management, and operational risk controls in a regulated enterprise environment (preferred)
- Hands-on experience leading technical delivery for enterprise SaaS or cloud platforms (e.g., Box, Google Workspace, Qualtrics, Microsoft 365, SharePoint Online), including onboarding, configuration, integration, lifecycle management, and production support (preferred)
- Familiarity with cloud platforms, key management, encryption, data pipelines, web application infrastructure, networking, proxies, load balancing, and enterprise integration patterns (preferred)
- Experience working in Agile delivery environments with a strong sense of ownership, prioritization, collaboration, and accountability (preferred)
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